Shipping
We currently only offer shipping to addresses within the US (including Alaska and Hawaii). Orders begin processing immediately and ship out within 1-2 business days. Business days are Monday through Friday (excluding holidays). When your order ships, you will receive an email with your tracking number.
Shipping Rates
- FREE standard ground shipping for any orders of $50 or more. Terms and Conditions.
- Flat rate for all orders under $50 shipping standard ground.
- Expedited shipping rate and delivery speed will be calculated at checkout.
Expedited Shipping
Orders with expedited shipping must be placed before 12 PM ET, Monday through Friday, to be processed for same-day shipment.
Expedited shipping is available within the continental US only (excluding Alaska and Hawaii). Expedited shipping is not available to PO Boxes.
We do not offer and cannot guarantee weekend delivery of expedited orders.
Shipping Delays
Wide Open Socks is not responsible for delivery delays due to reasons outside of our control such as carrier delays, severe weather, natural disasters, or strikes. We ship all orders the same day that we provide your tracking information via email. Once a package leaves our facility, we no longer control how your order is handled or where it is sent.
FAQ: Shipping & Recent Orders
I didn't receive an email confirmation of my online order. What do I do?
First, check your spam folder. If it’s still not there, contact us at any time.
Do you offer expedited shipping options?
Yes, we offer UPS two day and next day service. It is important to note that orders must be placed by 12 PM EST in order to ship same day and that neither service offers Saturday delivery. If an order is placed before 12 PM on a Friday and next day air service is selected, that order will be delivered on Monday.
Can you ship my order outside the US?
We currently do not ship to addresses outside of the US.
I just bought a new pair of Wide Open Socks and both have an “L” inside the cuff. Did I mistakenly get two left socks?
We don’t make asymmetrical socks. That letter represents the size, in this case size large. All of our socks are knit with size letter(s) inside the cuff.
Didn't find the answer to your question?
Visit our Support Center or contact us anytime with your questions. We're happy to help!